Shipping and manufacturing time can vary, especially in the current climate of the world. Please allow 4-6 weeks for production and 1-2 weeks for shipping. You will be notified of an estimated delivery date after your purchase. Please reach out to us if you have any questions, we would love to help! Contact us here.
All standard size gowns will be accepted for returns. Returns must be shipped back within 1 week of receiving the gown (does not include shipping time) and be in good condition. The return will be processed to your original payment method within 3 days.
All custom order sales are final and typically cannot be cancelled. Please contact us if any modifications need to be made to your order and we will do our very best to help if possible.
Unfortunately, due to the special nature of any of our custom made gowns, we are unable to accommodate refunds or exchanges, except in the case of a defect. Once an order is placed, we are typically unable to cancel, make changes, or modify a custom order. Before placing your order, please be sure of the style, color, size, and any other specifications before you submit your order. The submission of any order fully acknowledges your agreements to our Terms & Conditions.